Resetting LTMS Double Account Online
Resetting LTMS Double Account Online. LTMS Portal accounts are essential for LTO transactions such as renewing a driver’s license or applying for a student permit. In order to complete our transaction, we need to access our LTMS account. However, we may sometimes run into double account errors when logging in. What can we do about this? We will show you how to reset your LTMS account online in this article.
What is the Cause of LTMS Double Account Issues?
If you have more than one account in the LTMS, the “You already have an existing account” error may appear. It usually occurs when your email verification expires. Upon signing up for an LTMS portal account, the LTO will send you an email asking you to verify your email address. The link in the email must be clicked within 24 hours. However, many people don’t check their spam folder, especially if they aren’t very tech-savvy. After your email expires, you try creating another account, but since you already have an LTO Client ID, the system will recognize it as a double account and prevent you from logging in.
Even if you create a new LTMS account and log in, the problem doesn’t go away. The LTO will notice that you have a double account on your portal account and reject your CDE certificate if you don’t pass the CDE. In order to renew your license, you’ll need to use the first client number you created, which should match your CDE certificate. You’ll need to reset your LTMS portal account first.
Read Also: LTMS Portal Registration Guide – Requirements, Qualifications, Benefits
Requirements to Reset LTMS Account
Please prepare the following requirements prior to resetting your LTO portal account:
- An active email address: This is where you will receive your temporary password and other instructions.
- LTO Driver’s License:Use any valid ID with a signature if you don’t have a driver’s license yet. Scan the front and back of the ID and save it as a PDF or JPG.
- Letter of Consent:This must be handwritten and indicate your permission for LTO client care to change or retrieve your LTMS portal account. It must also contain your name and signature. Scan it and save it as a PDF or JPG.
- Current photo of you holding your valid ID.Photograph or take a selfie of yourself holding your driver’s license or valid ID in a well-lit area. The ID must be clearly visible and not blurry.
Sample Letter of Consent to LTO Client Care
Below are some examples of letters of consent to authorize LTO to reset your account. Make sure the letter is handwritten, legible, and containing your name and signature.
How to Reset LTMS Double Account Issue Online?
Please contact the LTO directly to delete your account in the LTMS. However, you can reset your account online without going to the LTO office. To do this, follow these simple steps:
STEP 1: Open your email client or https://gmail.com (if you’re using Gmail).
STEP 2: Check the image to find your LTO Client ID, full name (surname, first name, middle name), license number, and email address.
STEP 3. Attach the digital copies of your ID, letter of consent, and photo of you holding the ID.
STEP 4: Send the email to [email protected] or [email protected] to reset your password or retrieve your LTO portal account.
You will need to wait 3–4 days for the LTO to send you your new password, depending on how many requests they receive per day. Use the temporary password to access your original LTMS account.
Conclusion
If you have two accounts, the LTMS portal account can cause problems. To avoid this, you must verify your email within 24 hours of signing up and use only one account for your LTO client ID to avoid this issue. If you encounter the double account issue, you can reset your LTMS account online by following the steps in this article and contacting LTO client care. By doing this, you can access your LTMS account and complete your transaction.
